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This Is Not a Valid Billing Address Please Check It in Your Profile and Try Again

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Fix payment issues, such as declined or incomplete transactions

If you have issues paying for Google products, you might need to prepare a problem with your payments profile.

Detect the issue you lot're experiencing beneath:

"Your transaction cannot be completed"

A variety of different situations may trigger this message. Attempt these suggestions to resolve the event:

  • If this message is followed by instructions for submitting additional information to us, please do so. The other steps listed are unlikely to resolve this issue.
  • Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments centre settings. If they don't match, update your address in your Google payments center, and try the transaction once more.
  • Try using a Google Play souvenir card to complete the transaction.
  • Endeavor using the best interface for your calculating device:
    • If yous're using a desktop calculator, attempt the transaction using the Google product's website.
    • If you're using a mobile device, effort using the product'south mobile app (if an app is bachelor).
  • If yous're using guest checkout when the fault occurred:
    • Endeavor signing in to an existing Google account and placing the order again.
    • Try creating a new Google account if you lot don't already take one and visiting the Google Store to attempt the transaction again.

"Unable to consummate transaction: Expired card"

Bank check to see if your payment method is upwards to date. If it isn't, update it in the Payments center.

"Unable to complete transaction. Please use another form of payment."

Notation: These steps also employ if yous see the error message "Your payment didn't go through. Please try a different payment method or endeavour again subsequently."

Try the following:

  1. Bank check to run across if your payment method is upwards to date. If it isn't, update it in the Payments center, then try your purchase once again.
  2. Brand sure y'all have enough money in your account for the purchase.
  3. If you're still having issues, contact your banking company to come across if at that place's a problem with your account.
  4. Try making the purchase again with a different payment method.

"Your payment was declined due to an effect with your business relationship"

If you see this message, it might be because:

  • We saw a suspicious transaction on your payments contour.
  • We demand a little more information to protect your account against fraud.
  • We demand a picayune more information to comply with EU law (European customers only).

To fix the upshot, try the following:

  1. Go to the Payments middle.
  2. Take action on any errors or requests in the payments centre.
    1. You might need to verify your identity before you lot can purchase anything through your Google Account.
  3. Brand sure your proper name, address, and payment information are up to appointment.

"Unable to process payment: Low card rest"

You might not accept plenty funds in your business relationship to make the payment. Check your account rest or contact your bank.

Ineligible or unavailable credit or debit menu

Carte is grayed out & says "verify on pay.google.com"

Your bill of fare was reported every bit stolen. You must verify the card before you tin utilize it again:

  1. Become to pay.google.com and sign in to your business relationship.
    1. If yous have multiple accounts, sign in to the account with the grayed-out card.
  2. Click Payment methods.
  3. Next to the card that says "Verification needed," click Verifyand thenCharge card.
  4. Within 2 days, you'll find a temporary charge on your carte argument along with an 8-digit code.
  5. To complete verification, get to pay.google.com and enter the 8-digit lawmaking.

If you attempt to verify the payment method again:

  1. Confirm which card you desire to verify.
  2. Check how long ago y'all tried to verify your card.
    • If less than 2 days: Await upwards to 2 days.
    • If more than 2 days: Bank check your card argument. You lot should find a temporary charge from Google chosen "GOOGLE TEST," with an 8-digit code.

Card is grayed out & says "card is ineligible"

You can't use this menu for this purchase. Endeavor to make the purchase again with a different card.

If the card you want to use isn't listed, follow the on-screen instructions to add a new card.

Closed payments profile

Learn more about what to do if yous temporarily or permanently closed your payments contour.

If you're still having problem, contact support.

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Source: https://support.google.com/paymentscenter/answer/9034675?hl=en

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